Hello!
As per our records this order was delivered on December 27th, 2024. We do not have any email stating that this order wasn't received back then. We will email you shortly so you can let us know about the situation better!
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Hello again!! We tried reaching out to you a few days ago through your email on file and haven't received a reponse. We want to know what the issue was to come up with a solution for you.